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Salesforce AMS — Managed services

We take over the day-to-day management of your Salesforce org: monitoring, bug fixing, user support, small enhancements and routine maintenance. A predictable monthly fee, clear SLAs and a single point of contact who knows your org. You keep the roadmap, we keep the platform healthy.

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What's included

  • Predictable monthly cost, no surprises
  • SLA-based response times
  • One point of contact who knows your org
  • Unused hours roll over to next month

Typical requests

  • User support and ticket management
  • Bug fixing and corrective maintenance
  • Recurring small enhancements
  • Release readiness and org health monitoring

Frequently asked questions

What does a Salesforce AMS contract include?+

A monthly bundle of hours covering user support, bug fixing, configuration changes and small enhancements, with agreed response times. Larger projects are quoted separately so the monthly fee stays predictable.

Is there a minimum commitment?+

Plans start at 3 months and can be adjusted monthly afterwards. You can scale hours up or down as your needs change.

How fast do you respond?+

Blocking issues within 4 business hours, standard requests within one business day. Exact SLAs are written into the contract.

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Tell us what you need: we reply within 24 business hours with a quote or to arrange a short discovery call. Free and with no obligation.

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